Merced River in California
Merced River in California
(courtesy Friends of the River)

Boy playing in Rio slum
Boy playing in Rio slum
(courtesy United Nations)

Services ...

We offer a complete package including performance projections, script development, data management, and reporting and follow-up services. Our gift reports track contacts, success percent, average gift $, total revenue, credit card, dollars per hour, and other vital statistics.

Script and Briefing
After an in-depth client interview, a concise, conversational script is drafted and call plan devised. Detailed information packets are assembled to brief our callers about programs, activities, objectives and news and views relevant to your campaign. Callers are continually updated for the duration of a call concerning new developments and issues as they evolve. All campaigns kick off with an intensive one-hour briefing between you, the client, and our canvassers -- conducted either on-site and in-person, or via conference call.

Compelling Raps
Phonefunds presentations are spoken, not read.  We, like you, are allergic to the "canned" style of typical phone solicitations. Our callers - veteran activists all from Berkeley and the Bay Area - are trusted to think and talk on their feet. They're conversant with a whole range of social, political and cultural issues.

Staff Continuity
Most of our call staff have been on board for 12 or more years -- a few since our date of establishment in 1995.

Performance Projections
Phonefunds creates tailored performance projections factoring in costs, contact rates, success percent, revenue and net. We extend a "net revenue" guarantee for renewals and current donor appeals; break-even for lapsed campaigns, and projected per donor net costs for prospect calls. Every campaign is conducted initially as a "test" -- in order to sample and evaluate performance during the first 8-10 hours of a call.

Costs and Data Services

Phonefuns is zealous about containing costs.  We're not burdened by top-heavy management, high overhead, and exorbitant telecom systems. Our per hour calling rate is reasonable and affordable, plus we provide free extra services like telematching and data management/list updates, and free remind calls. We not only routinely facilitate list exchanges, but we're capable of compiling and acquring lists for our our clients.

 


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